Complaints and Appeals Policy

Renaissance of Universal Mind · RUM PUBLISHING GROUP MCHJ

1. Scope and contact

Authors, reviewers and readers may contact editor@rum-journal.com or editor@rum-journal.com about editorial decisions, reviewer conduct, editor conduct, publication ethics, plagiarism, authorship disputes or conflicts of interest. Give the manuscript identifier or article URL, a concise account, supporting evidence and the outcome sought. A complaint is not proof that misconduct occurred.

2. Editorial decision appeals

An appeal should explain a specific factual or methodological error, overlooked evidence or a procedural failure. Address the reasons for rejection point by point; disagreement alone does not compel acceptance or a new review. An appeal is not permission to submit the same work simultaneously elsewhere while it remains under consideration.

3. Review stages

The editorial office records the concern, identifies the relevant policy and requests missing information. A non-conflicted editor assesses the evidence and may seek responses from the author, reviewer or editor concerned. Additional independent expertise may be requested. Confidential identities and information must be protected; only material necessary to address the concern should be shared.

4. Independence and authorship disputes

A complaint about an editor must not be decided solely by that editor. If the editor-in-chief is implicated, the publisher should arrange suitable independent consideration. The publisher must not impose a favourable scholarly decision. Disputed authorship or institutional misconduct may require investigation by the relevant institution; the journal can protect the record but cannot determine employment or legal rights.

5. Outcome, timing and further evidence

The complainant receives a reasoned outcome: the original decision may stand, review may be reopened, a procedural remedy may be offered or the corrections/misconduct procedure may apply. A final editorial decision is communicated after the evidence has been considered; significant new evidence may justify reassessment. No fixed acknowledgement or resolution deadline is promised without an established editorial commitment.

Related policies and information

Editorial office: editor@rum-journal.com.